Privacy information

Online enquiries

The appointment-request and GP referral-assistance forms collect only the information needed to respond and coordinate the appropriate appointment or referral pathway. Appointment requests include contact details, the type of care sought and referral status. The GP form requests basic practice contact details, the patient's name and mobile number, the requested service and confirmation of patient consent.

The forms are provided through Microsoft Forms and responses are held within the Microsoft 365 account used for this service. Information is used to respond to the enquiry and, where appropriate, coordinate it with the current receiving practice.

Do not enter detailed medical histories, investigation results or other clinical information into these forms. The forms do not accept document uploads and are not monitored for emergencies or urgent clinical referrals.

Formal referrals and clinical information

Formal referrals and clinical documents should be sent only through the secure pathway advised by the receiving practice. Clinical information provided to a practice is then handled through that practice's systems and privacy processes.

The website's hosting provider may process basic technical information required to deliver and protect the site. Microsoft processes form information in accordance with its privacy statement.

For questions about appointment or referral information, contact Moreland Gastroenterology on (03) 9386 4160.